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3 Timely Reasons Why Hotels & Restaurants Should Be Asking Their Customers For Reviews.

 

If you’re a small business owner, knowing what your customers are saying about your product or service online would be top of mind, particularly if you operate a hotel or restaurant.

If you are unaware that when your company name and suburb are searched for online, now reveal your reputation, then you may have some work to do.

 

Here’s why:

1.79% of consumers trust online reviews as much as personal recommendations.

2. 73% of consumers say positive customer reviews make them trust a business more.

3. Only 12% of consumers said they take no notice of online reviews (down from 17% in 2012) See full story here:  

The trust figures for online reviews are rising so rapidly that even one of our recently published infographics have become obsolete.

Hint:

The opportunity or risk associated with getting online customer reviews is not specific to any industry or geographic location, so start getting some today.

 

Reserve Your Seat For The Hotel Social Media Webinar Here 

Why Has Getting Online Reviews for Your Hotel or Restaurant Become So Timely?

Scammers.

Unfortunately some customers believe that leaving a bad review can be leveraged as collateral to extort favours or gifts. Not having a process in place to mitigate such a risk has been proven to be very costly for some restaurant owners seeking legal assistance.

Google’s Knowledge Graph Carousel:

Every hotel and restaurant that wants to profit from the traffic that Google maps visitors can potentially lead to their website, should make sure their Google + page is as complete as possible. To enhance search results for local places, hotels and restaurants, Google launched the Knowledge Graph Carousel

 

The carousel is an exciting feature for many businesses who will now be able to showcase their premises with inviting images and display their customer reviews.

The prominent location of the Knowledge Graph Carousel makes the organic search results less important due to Google + ratings for hotels playing a bigger role in visibility.

Hint

Claiming your business listings in all the business directories is crucial to the online exposure for your business. We built our own directory to make sure you get started the right way. What better way to get the word out about your business than to tell a mate.

List your business with Tellamate and our social blast will tell Google you have arrived. List your business with Tellamate Here

 

Incentives From Business Review Directories

Business review sites like WOMO provide a great opportunity for businesses to build trust in their market place by showcasing their online reputation.

WOMO also provide incentives to their users to encourage feedback about local businesses and provide a  ”Happy Customer Program”

Now more than ever , with the combination of social media and 4.5 billion smart phone subscribers, anybody and everybody has the ability to participate in your online reputation.

There will be no better time than now to put in place a process to collect reviews from your customers.

 

So What’s Next For You & Your Business?

 

• I think some online training would clear things up  Click Here

 

• Yes I am ready to grow my business online  Click Here

 

•  I need more information, so give me something for Free  Click Here

 

• I have a question about something  Click Here

 

• Please leave a comment below on what information you would like to see

 

• Please share this information with a friend

 

 

 

3 Timely Reasons Why Hotels & Restaurants Should Be Asking Their Customers For Reviews.

How Can Your Hotel"s Social Media Get You More Bookings Now?

How To Get More Bookings Fill Up Your Rooms And

Have Your Guests Build You A 5 Star Reputation Online.

 Reserve Your Seat!

If you’re a Hotelier who struggles with your social media efforts, then your customer reviews on Trip Advisor may no longer be your sole indicator of success. The ability for your guests to share their experiences on a growing number of social media platforms has left many Hotels under rated and overexposed in major search results. The daily release of new apps such as Yelp’s Mobile Review and frequent Google plus updates, are enabling users to rate establishments at will. Allowing anybody and everybody to participate in your business online profile and indeed your reputation in just 3 easy clicks.

 In a recent a study the question was posed as to whether Google was poaching clicks from travel advertisers? Google Hotel Search tends to appear on search results for generic search terms like “hotels” which also trigger ads from multiple advertisers with reviews and social engagement is clearly visible. In Google local search results there is a noticeably larger area dedicated to “Customer Reviews”, accompanied by an area beckoning for lengthy comments and star ratings.

What Does This Mean For Your Hotel, Motel or Resort?

When considering the pace at which social media evolves,compounded with the incentives offered for the customer to review their stay, many Hoteliers have been left playing catch up. The IrevealTV hotel internet training Webinars have been launched to help Hoteliers understand how to leverage their social media to ” Get More Bookings Now” via their customers online reviews. The IrevealTV Free Hotel internet training webinars reveal the step by step blueprint to a desired outcome for many hoteliers: In our Free webinar we reveal the step by step blueprint that helps you to answer the following question: “How To Get More Bookings Fill Up Your Rooms And Have Your Customers Build You A 5 Star Reputation Online”

 

So What’s Next For You & Your Business?

• Yes I am
  
  ready to grow my business online
   Click Here

 

• I need more information, so
  
  give me something for Free
   Click Here

 

• 
  
  I have a question
  about something Click Here

 

• Please
  
  leave a comment
  below on what information you would like to see

 

• Please
  
  share this
  information with a friend

 

How Can Your Hotel"s Social Media Get You More Bookings Now?

How To Get Your Customers To Refer You Business Just Like They Were members Of Your Own BNI